Privacy Policy

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Privacy Policy for Chicken’s To Your Door

Last updated: [May 2026]

This Privacy Policy explains how Chicken’s To Your Door (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you visit www.chickenstoyourdoor.co.uk or purchase products from us. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Chicken’s To Your Door Website: www.chickenstoyourdoor.co.uk Email: hello@ctyd.info Address: Taylor Made Poultry, Cadleigh Park, Ivybridge, PL21 9JL Data Controller: Chicken’s To Your Door

2. Information We Collect

A. Information You Provide Directly

  • Name
  • Delivery address
  • Billing address
  • Email address
  • Phone number
  • Order details
  • Payment information (processed securely by third‑party providers; we do not store card details)

B. Information Collected Automatically

  • IP address
  • Browser type and version
  • Device information
  • Cookies and tracking data
  • Pages visited and time spent on the site

C. Information From Third Parties

  • Payment processors (e.g., Stripe, PayPal)
  • Delivery partners
  • Marketing platforms (if you opt in)

3. How We Use Your Information

We use your data to:

  • Process and deliver your orders
  • Manage payments and prevent fraud
  • Communicate order updates
  • Provide customer support
  • Improve our website and services
  • Send marketing emails (only if you opt in)
  • Comply with legal obligations

We do not sell your data.

4. Legal Basis for Processing

  • Contract – to fulfil your order
  • Consent – for marketing communications
  • Legitimate interests – improving our services and website
  • Legal obligation – tax, accounting, and regulatory compliance

5. How We Share Your Information

We may share your data with:

  • Payment processors
  • Delivery companies
  • Email marketing platforms (if subscribed)
  • Website hosting and analytics providers

All partners are GDPR‑compliant.

6. Cookies & Tracking Technologies

We use cookies to:

  • Enable website functionality
  • Improve user experience
  • Analyse website traffic
  • Support marketing campaigns

You can manage cookies in your browser settings.

7. How We Store and Protect Your Data

We use secure servers, encryption, and access controls. We retain personal data only as long as necessary for:

  • Order fulfilment
  • Legal and tax requirements
  • Resolving disputes

8. Your Rights Under UK GDPR

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion
  • Restrict processing
  • Object to processing
  • Withdraw consent
  • Request data portability

To exercise your rights, contact hello@ctyd.info.

9. Marketing Communications

You will only receive marketing emails if you opt in. You can unsubscribe at any time.

10. Children’s Privacy

Our website is not intended for individuals under 16. We do not knowingly collect children’s data.

11. Links to Other Websites

We are not responsible for the privacy practices of external sites.

12. Changes to This Privacy Policy

We may update this policy from time to time. The latest version will always appear on this page.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact:

Chicken’s To Your Door Email: hello@ctyd.info Address: Taylor Made Poultry, Cadleigh Park, Ivybridge, PL21 9JL